About
Located in Franklin Square NY Once you book your appointment you will be receive the full address. SERENE ESTHETICS POLICIES A non-refundable deposit is required to secure all appointments. This deposit will be applied toward your service total. If no deposit is secured and appointment is not confirmed, we will release the appointment to someone on the waitlist Cancellations & Rescheduling Appointments must be canceled or rescheduled at least 24 hours in advance. Less than 24 hours notice: 50% of the service will be charged Same-day cancellations: 50% -100% of the service will be charged. No-shows: 100% of the service will be charged Late Policy: Please notify us if you are running late. Arrivals over 15–20 minutes late may result in a shortened service or cancellation If canceled due to lateness, the cancellation fee will apply Deposits: ALL deposits are non-refundable and non-transferable. Deposits may be applied one time toward a rescheduled appointment within 30 days Communication: ALL appointment changes must be made via text or phone call DMs and emails are not accepted for cancellations We value your time and ask that you respect ours as well. These policies allow us to maintain a high-quality experience for all clients.Business Hours
- Monday
- Closed
- Tuesday
- 11 AM - 7 PM
- Wednesday
- 11 AM - 6 PM
- Thursday
- 10 AM - 5 PM
- Friday
- 10 AM - 4 PM
- Saturday
- 10 AM - 3 PM
- Sunday
- Closed
Cancellation Policy
I charge 100 % of your service for cancellation fee and any no shows within 24 hours of the cancelled appointment